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Are you mobile?

We are a fixed location with no mobile service available at this time.

Do you offer walk-ins?

We operate strictly on an appointment-only basis. This ensures that our schedule is tailored to accommodate your needs. However, please note that any missed appointments can disrupt our carefully planned schedule and impact our employees’ workflow for the day

How do I schedule an appointment?

Please call or email us to arrange a date at your earliest convenience.

How are prices determined?

Pricing is job-specific and varies based on vehicle type, size, and condition, not on hours worked.

How long does the detail take?

The completion time is contingent on the type of detailing required. We kindly request that vehicles be dropped off at 8:30 AM and they will be ready for pick-up between 2-4 PM on the same day.

What should I do before to prepare my vehicle for a detail?

Please remove all personal items as we are not responsible or liable for missing or damaged items. This includes, kids seats, dog cages, etc.

Can I drop my car off the day before the appointment?

Please call us to arrange drop off and pick up of the vehicle.

Do you offer engine bay cleaning?

We avoid engine cleaning on new vehicles in order to avoid damaging car electronics.

What is the difference between medium and deep cut?

A medium cut polish is less abrasive than a deep cut polish. A medium cut polish is typically used to remove light scratches and swirl marks, while a deep cut polish is more aggressive and can remove heavier scratches and defects in the paintwork. It’s important to note that using a deep cut polish may require more skill, the right tools and experience to avoid damaging the paintwork.

Why should I get a detail vs just a car wash?

Car washes are a quickly clean solution with very little attention to detail, uses harsh detergents and risks damaging or scratching. Details are in depth, thorough, and properly cleaned for a proper restoration inside and out. 

How often should I get my car detailed?

The frequency that you should get your car details varies by how much wear and tear you put on your vehicle and how often you wash and wax it, but most experts recommend you have it done 2 to 3 times a year, or once every 4 to 6 months.

If a car needs to be cleaned in between details, use proper hand wash mitts and proper car shampoo. Do not use dish soap.

How should I wash my car in between details?

What is paint correction?

Paint correction is the process of utilizing our orbital buffers and compound to help with minor scratches, swirl marks, hazing, marring and any other blemishes until paint is clear.

What form of payment do you accept?

We accept cash, major bank cards or check.

Is tipping normal?

While there is no standard tipping etiquette in the auto detail business, any sort of gratuity is highly appreciated.

Cancellation policy?

Shiny Impressions sets appointments to save you a dedicated time slot and guaranteed service. Please call us or contact us 48 hours before your appointment so we could plan accordingly and re schedule. 

What is the difference between industrial hand wax vs ceramic spray wax?

Industrial grade hand wax and ceramic spray wax are both used to protect a vehicle’s paintwork, but they differ in their composition and properties. Industrial grade hand wax is typically made from natural carnauba wax, while ceramic spray wax is a chemical polymer that bonds with the clear coat to create a protective layer. Ceramic waxes are infused with ingredients that cure stronger than natural carnauba wax and synthetic paint sealants, providing a flatter surface that amplifies the water shedding properties. This means that ceramic spray wax can provide longer-lasting protection than traditional hand wax

FAQ

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